General terms and conditions

1- General Terms:

These general conditions of sale apply to all sales of products made in Spain, including the Canary Islands and the Balearic Islands by Jordi Aracel, N.I.F. number B57394306, hereinafter ibballooning.net to natural or legal persons.

Every order made in ibballooning.net implies necessarily as an essential, determinant and indispensable condition, the acceptance without reservations by the Client of the General Conditions of Sale of ibballooning.net in force the day in which the corresponding order is carried out. Furthermore, the Customer acknowledges that the acceptance of the present conditions will imply their application to the order to which they refer, as well as to any subsequent order, with the exception of those cases in which new conditions are brought to his knowledge by ibballooning.net. The fact that ibballooning.net does not have recourse to any of the present conditions at any given time shall not be construed as a waiver of recourse to them in the future or in the past.

‘In accordance with the provisions of the current regulations on Protection of Personal Data, we inform you that your data will be incorporated into the processing system owned by Jordi Aracel with NIF B57394306 and registered office located at Calle de’s Moll 49, Capdepera Baleares, hereinafter ibballooning.net in order to answer your queries and send you related information that may be of interest. In compliance with current legislation, ibballooning.net informs that the data will be kept for the time strictly necessary to comply with the above mentioned precepts.

As long as you do not inform us otherwise, we will understand that your data have not been modified, that you agree to notify us of any change and that we have your consent to use them for the aforementioned purposes. ibballooning.net informs that it will proceed to treat the data in a lawful, loyal, transparent, adequate, relevant, limited, accurate and updated way. That is why ibballooning.net undertakes to take all reasonable measures to ensure that these data are deleted or rectified without delay when they are inaccurate.

In accordance with the rights conferred by current data protection legislation, you may exercise your rights of access, rectification, limitation of processing, suppression, portability and opposition to the processing of your personal data, as well as the consent given for the processing thereof, by sending your request to the postal address indicated above or to the e-mail address info@ibballooning.net.

In turn, we inform you that you can contact the Data Protection Delegate of www.ibballooning.net, by writing to the email address info@ibballooning.net. You may contact the competent Control Authority to file the complaint you deem appropriate. By sending the data collection form you accept the privacy policy of www.ibballooning.net. Sending your data implies acceptance of this clause.

Applicable law and competent jurisdiction.The interpretation and execution of the conditions, as well as all acts that are a consequence of them, shall be subject to Spanish law, unless there are public order provisions to the contrary.In accordance with the provisions of RD 152/2001 of 13 September 2001, we inform you that there are complaint forms available to consumers at our registered office in Baleares, Calle de’s Moll 49, Capdepera Baleares.

2- Prices:

The prices published on ibballooning.net are in Euros. All prices include the VAT applicable on the day of the order, any change of VAT rate will be automatically applied to the prices of the products for sale on www.ibballooning.net.

Offers on products for sale on www.ibballooning.net will be shown in the ‘Offers’ section or will be indicated in the product description and, if not otherwise indicated, will be valid as long as they are shown on the screen.

3- Different modes of payment:

When placing the order, the customer is free to choose to pay for purchases made at ibballooning.net by means of:

3.1 Payment by credit card.
3.2 Payment by PayPal.
3.3 Cash on delivery.
3.4 Cash payment before the flight.
3.5 Other forms of payment, for which you should contact customer service.

4- Product:

The products presented by ibballooning.net are valid within the limit of available stock. www.ibballooning.net reserves the right to change the product range.

5- Shipments:

Due to the characteristics of the product we do not ship.

6- Return and cancellation policies

6.1 Return of goods:

Our policy, in compliance with current regulations, is to grant you the right to return any item purchased from ibballooning.net The withdrawal period will expire 15 calendar days from the date of purchase. To exercise the right of withdrawal, you must notify us of your decision to withdraw from the contract by means of an unequivocal statement (for example, a letter sent by post, fax or e-mail). You may use the model withdrawal form below, but its use is not compulsory:

To the attention of www.ibballooning.net, domiciled in Calle de’s Moll 49, Capdepera Baleares, represented by Jordi Aracel with NIF B57394306 and email contact info@ibballooning.net

I hereby give you notice that I withdraw from my contract of sale of the following property:

Order reference:
Order Date: __ /__ /

Name or reference of item(s):
Consumer and user details
Name and surname(s):
Address:
Date and signature

In order to comply with the withdrawal period, it is sufficient that the communication concerning your exercise of this right is sent before the expiry of the withdrawal period. In the event of withdrawal on your part, we will reimburse to you all payments received from you, including the costs of delivery without undue delay and in any event not later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will proceed to effect such reimbursement using the same means of payment used by you for the initial transaction.

You also have the option of electronically completing and sending the model withdrawal form or any other unequivocal statement via our website or by sending us an e-mail to info@ballooningmallorca.net. If you choose this option, we will inform you without delay on a durable medium of the receipt of your withdrawal.

You must return or deliver the goods directly to us at the address Calle de’s Moll 49, Capdepera Baleares, without undue delay and in any event not later than 14 calendar days from the date on which you communicate your decision to withdraw from the contract. The deadline shall be deemed to have been met if you return the goods before this period has expired.

In the event that you do not offer to return or deliver the goods directly to us, we provide a collection service through our logistics operator, you must assume the direct cost of returning the goods amounting to the amount of € 10 for shipments in Peninsula or € 30 for shipments to the Balearic Islands.

6.2 Cancellation of an order:

6.2 Refund of the amount:

The amount of the order will be refunded in the same way it was charged.

7- Website Legal Notice

CONDITIONS OF ACCESS AND USE

The website and its services are freely accessible and free of charge; however, the owner of the website makes the use of some of the services offered on its website conditional upon the prior completion of the corresponding form.

The user guarantees the authenticity and timeliness of all data provided to the owner of the website and shall be solely responsible for any false or inaccurate statements made.

The user expressly undertakes to make appropriate use of the contents and services of the owner of the website and not to use them for, among others:

Disseminate criminal, violent, pornographic, racist, xenophobic, offensive, terrorist apology or, in general, contents contrary to the law or public order.

Introduce computer viruses into the network or carry out actions likely to alter, spoil, interrupt or generate errors or damage to electronic documents, data or physical and logical systems of the owner of the website or third parties; as well as hinder the access of other users to the website and its services through the massive consumption of computer resources through which the owner of the website provides its services.

Attempt to access the e-mail accounts of other users or restricted areas of the computer systems of the owner of the website or third parties and, where appropriate, extract information.

Infringe intellectual or industrial property rights, as well as violate the confidentiality of the information of the owner of the website or third parties. Impersonate the identity of another user, public administrations or a third party.

Reproduce, copy, distribute, make available or in any other way publicly communicate, transform or modify the contents, unless authorised by the owner of the corresponding rights or it is legally permitted.

Collect data for advertising purposes and to send advertising of any kind and communications for sales or other commercial purposes without prior request or consent.

All the contents of the website, such as texts, photographs, graphics, images, icons, technology, software, as well as its graphic design and source codes, constitute a work whose property belongs to the owner of the website, and none of the exploitation rights of the same may be understood to be transferred to the user beyond what is strictly necessary for the correct use of the website.

In short, users who access this website may view the contents and make, where appropriate, authorised private copies provided that the elements reproduced are not subsequently transferred to third parties, nor are they installed on servers connected to networks, nor are they subject to any type of exploitation. Likewise, all trademarks, trade names or distinctive signs of any kind that appear on the website are the property of the owner of the website, and it may not be understood that the use of or access to the same attributes any right over the same to the user.

The distribution, modification, transfer or public communication of the contents and any other act that has not been expressly authorised by the holder of the exploitation rights are prohibited.

The establishment of a hyperlink does not imply in any case the existence of a relationship between the owner of the website and the owner of the website in which it is established, nor the acceptance and approval by the owner of the website of its contents or services. Those persons who intend to establish a hyperlink must request prior written authorisation from the owner of the website. In any case, the hyperlink will only allow access to the home-page or home page of our website, and must also refrain from making false, inaccurate or incorrect statements or indications about the owner of the website, or include illegal content, contrary to good customs and public order. the owner of the website is not responsible for the use that each user gives to the materials made available on this website or the actions carried out on the basis of the same.

EXCLUSION OF WARRANTIES AND LIABILITY

The content of this website is of a general nature and is for information purposes only, and access to all content is not fully guaranteed, nor is its completeness, correctness, validity or timeliness, nor its suitability or usefulness for a specific purpose.

The owner of the website excludes, to the extent permitted by law, any liability for damages of any kind arising from:

The impossibility of accessing the website or the lack of truthfulness, accuracy, completeness and/or timeliness of the content, as well as the existence of vices and defects of any kind in the content transmitted, disseminated, stored, made available to those who have accessed through the website or the services offered.

The presence of viruses or other elements in the contents that may cause alterations in computer systems, electronic documents or user data.

Failure to comply with the law, good faith, public order, traffic uses and this legal notice as a result of incorrect use of the website. In particular, and by way of example, the owner of the website is not responsible for the actions of third parties that violate intellectual and industrial property rights, business secrets, rights to honour, personal and family privacy and self-image, as well as the regulations on unfair competition and illegal advertising.

Likewise, the owner of the website declines any responsibility for information that is outside this website and is not managed directly by our webmaster. The function of the links that appear on this website is exclusively to inform the user about the existence of other sources likely to expand the contents offered by this website. the owner of the website does not guarantee nor is responsible for the operation or accessibility of the linked sites; nor does it suggest, invite or recommend a visit to them, so it will not be responsible for the result obtained. the owner of the website is not responsible for the establishment of hyperlinks by third parties.

PRIVACY POLICY

When we need to obtain information from you, we will always ask you to provide it voluntarily and expressly. The data collected through the data collection forms on the website or other means will be incorporated into the processing systems of the owner of the website. This entity will treat the data confidentially and exclusively for the purpose of offering the services requested, with all the legal and security guarantees imposed by the EU Regulation 2016/679 of the European Parliament and of the Council as well as all legislation in force at all times regarding the protection of personal data.

The owner of the website undertakes not to transfer, sell or share the data with third parties without your express approval.

It will also cancel or rectify the data when they are inaccurate, incomplete or no longer necessary or relevant for their purpose, in accordance with the provisions of EU Regulation 2016/679.

The user may revoke the consent given and exercise the rights of access, deletion, limitation, rectification, portability and opposition by contacting Jordi Aracel at Calle de’s Moll 49, Capdepera Baleares, duly identifying themselves and indicating in a visible manner the specific right being exercised.

The owner of the website adopts the corresponding security levels required by EU Regulation 2016/679 and other applicable regulations.

However, it assumes no liability for damages arising from alterations that third parties may cause to the user’s computer systems, electronic documents or files.

The owner of the website may use cookies during the provision of website services. Cookies are physical files containing personal information stored in the user’s own terminal. The user has the possibility of configuring their browser in such a way as to prevent the creation of cookie files or to warn of their creation. The user will be informed at all times of the use of these files as well as the procedure for eliminating or modifying them in the different browsers.

If you choose to leave our website via links to websites not owned by us, the website owner is not responsible for the privacy policies of those websites or any cookies they may store on your computer. Our policy with respect to e-mail is to only send communications that you have requested to receive. If you prefer not to receive these messages by e-mail, we will offer you the possibility of exercising your right to cancel and opt-out of receiving these messages.

PROCEDURE IN CASE OF UNLAWFUL ACTIVITIES

In the event that any user or third party considers that there are facts or circumstances that reveal the unlawful nature of the use of any content and/or the carrying out of any activity on the web pages included or accessible through the website, they must send a notification to the website owner duly identifying themselves, specifying the alleged infringements and expressly declaring under their responsibility that the information provided in the notification is accurate. For all litigious matters concerning the website owner’s website, Spanish legislation shall apply, and the Courts and Tribunals of the Balearic Islands (Spain) shall have jurisdiction.

PUBLICATIONS

The administrative information provided through the website does not replace the legal publication of laws, regulations, plans, general provisions and acts that have to be formally published in the official journals of the public administrations, which are the only instrument that attests to their authenticity and content. The information available on this website should be understood as a guide with no purpose of legal validity.

For further information or if you have any doubts about this cookies policy, you can contact us by email at correo@ballooningmallorca.net.